Privacy Policy for Coral Cakes

Last Updated: November 1, 2025

Coral Cakes values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

1. Who We Are

Coral Cakes is a gluten free home bakery business based in Dublin, Ireland.
Business Name: Coral Cakes
Address: 13a Oldcourt Road, D24 F8Y9, Dublin, Ireland
Email: coralcakesinfo@gmail.com
Website: www.coralcakes.shop
We act as the “data controller” for your personal data — meaning we determine how and why your information is processed.

2. Information We Collect

We may collect and process the following types of personal information:

• Identity and Contact Details: Name, email address, phone number, billing and delivery address.

• Transaction Data: Payment details (processed securely by third-party payment processors), order history, and purchase information.

• Marketing Preferences: Information on whether you wish to receive marketing communications.

• Technical Data: IP address, browser type, operating system, device identifiers, and cookies.

• Communications: Any messages or inquiries you send to us.

3. How We Collect Your Information

We collect data through:

• Direct interactions: When you make a purchase, contact us, subscribe to our newsletter, or create an account.

• Automated technologies: Cookies and tracking tools used on our website.

• Third-party sources: Such as payment processors or social media platforms (if you engage with our pages or ads).

4. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders.

• Communicate with you regarding your order or inquiries.

• Send you marketing messages and promotions (only with your explicit consent).

• Improve our website, services, and customer experience.

• Comply with legal and tax obligations.

• Prevent fraud or misuse of our services.

Marketing Use:
If you choose to receive marketing communications, we may send you updates about new cakes, seasonal offers, or special promotions. You can withdraw your consent at any time by clicking “Unsubscribe” in our emails or contacting us directly.

5. Legal Bases for Processing

Under the GDPR, we rely on the following lawful bases for processing your personal data:

• Contractual necessity: To process and deliver your orders.

• Consent: For marketing communications and certain cookies.

• Legal obligation: To comply with applicable laws (e.g., tax or accounting).

• Legitimate interests: To improve our website, products, and prevent fraud.

6. Sharing Your Information

We only share your data when necessary, such as with:

• Service providers (e.g., payment processors, delivery partners, website hosts).

• Professional advisers (e.g., accountants, IT support).

• Authorities when required by law.

We do not sell your personal data to any third party.

7. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze website traffic, and personalize content.
You can manage or disable cookies through your browser settings or via our cookie consent banner.

What Are Cookies?

Cookies are small text files stored on your device when you visit our site. They help us remember your preferences (like your shopping cart or language) and understand how you use our website.

How We Use Cookies

We use the following types of cookies:

• Essential cookies: Needed for the site to function (e.g., checkout and login).

• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics).

• Functional cookies: Remember your settings and preferences.

• Marketing cookies: Help us show relevant ads and promotions (e.g., Facebook Pixel).

We only use non-essential cookies with your consent.

Your Choices

When you visit our site, you’ll see a cookie banner where you can:

• Accept all cookies

• Reject non-essential cookies

• Manage your preferences

You can also delete or block cookies anytime in your browser settings.

Third-Party Cookies

Some cookies come from third-party services we use, like Google or Facebook. These providers have their own privacy and cookie policies.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy. Typically, we retain order-related data for up to six years (for tax and accounting purposes) unless a longer retention period is required by law.

9. Your Data Protection Rights

Under the GDPR, you have the right to:

• Access a copy of your personal data.

• Correct inaccurate or incomplete data.

• Request deletion of your data (“right to be forgotten”).

• Restrict or object to processing.

• Withdraw consent at any time (for marketing or cookies).

• Data portability — request to transfer your data to another service.

To exercise these rights, contact us at coralcakesinfo@gmail.com. We will respond within one month as required by GDPR.

If you are not satisfied with our response, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland:
📍 Website: https://www.dataprotection.ie

10. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, access controls, and secure data storage.

11. International Data Transfers

Your information may be processed outside the European Economic Area (EEA) by our service providers. In such cases, we ensure that appropriate safeguards (such as EU-approved Standard Contractual Clauses) are in place to protect your data.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Coral Cakes
📧 Email: coralcakesinfo@gmail.com
📍 Address: 13a Oldcourt Road, D24 F8Y9, Dublin, Ireland
🌐 Website: www.coralcakes.shop